Privacy Policy

At Zyloshop, we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make purchases. By using this website, you consent to the data practices described in this policy.

1. Information We Collect

When you visit Zyloshop, place an order, or interact with our website, we collect certain types of personal information, including but not limited to:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing, and shipping address.
  • Payment Information: Credit/debit card details and payment processing details (processed securely by third-party payment processors).
  • Account Information: If you create an account, we collect login credentials such as username and password.
  • Order Details: Purchase history, product preferences, and order status.
  • Device & Browsing Information: IP address, browser type, operating system, referring URLs, time and date of visit, and pages visited.
  • Cookies & Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to improve website functionality and user experience.

2. How We Use Your Information

We collect and use your information to:

  • Process and fulfill your orders, including payment processing, order confirmation, and delivery.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services based on customer preferences and behavior.
  • Send promotional emails and marketing materials if you opt-in.
  • Prevent fraud, unauthorized transactions, and security risks.
  • Comply with legal obligations and enforce our policies.

We do not sell or rent your personal information to third parties.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, disclosure, or alteration. This includes:

  • Secure payment processing through trusted third-party payment providers.
  • Data encryption and firewalls to safeguard sensitive information.
  • Restricted access to personal information within our company, ensuring only authorized personnel handle data.
  • Regular monitoring of security risks to maintain a safe and secure website.

Despite our efforts, no online transaction is 100% secure, and we encourage customers to take precautions when sharing sensitive information online.

4. Third-Party Services & Sharing of Information

We may share necessary data with trusted third-party service providers for specific business operations, including:

  • Payment Processors: To securely process transactions.
  • Shipping Carriers: To fulfill and track orders.
  • Marketing & Analytics Providers: To improve website functionality and customer experience.
  • Legal & Compliance Authorities: If required by law or in response to legal requests.

All third-party service providers are contractually obligated to protect your information and cannot use it for any other purpose.

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Correction: You can request access to your data and update or correct inaccuracies.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails.
  • Data Deletion: You may request the deletion of your personal data, subject to legal and contractual obligations.
  • Cookies Management: You can disable cookies in your browser settings, but this may affect website functionality.

To exercise any of these rights, contact us at Zyloshop@outlook.com

6. Cookies & Tracking Technologies

Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to:

  • Recognize repeat visitors and remember preferences.
  • Analyze site traffic and usage to improve our services.
  • Provide targeted advertisements based on browsing behavior.

You can adjust your browser settings to disable cookies, but some website features may not function properly.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill your orders and transactions.
  • Maintain legal and financial records.
  • Comply with legal obligations and prevent fraud.

When data is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we learn that we have unintentionally collected data from a child, we will delete it immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated "03,19,2025." Continued use of our website after changes are made constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: Zyloshop@outlook.com                                                                                                Phone: 443-267-2241
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST